The Great British Life
Subscribe
FAQs - Digital Subscriptions
In need of help, support, or need to contact us about your digital subscription, hopefully you’ll find the information you need below.
Looking for help with something else? Try our Contact us page, or Get in touch.
Jump to.....
Buying a Digital Subscription Existing Subscribers Subscription Benefits Other Questions

Buying a Digital Subscription

What’s included in a digital subscription?
To explore all subscription benefits and perks, find out more at our Subscribe page
Why should I pay for a digital subscription for The Great British Life?
We passionately believe in the value of good trusted journalism and providing in-depth news coverage - but we need to be able to fund this much needed service. In an era of misinformation and fake news we hope you agree that our unrivalled, trusted news coverage is worth your support.

Managing an existing Digital Subscription

How do I cancel my digital subscription?
If you're looking to cancel your digital subscription, please either: -
How do I upgrade/change my digital subscription?
If you're looking to either change your subscription to a new package, or change your renewal period (monthly to annual, or annual to monthly), please either: -
Can I pause my subscription?
Unfortunately it is not currently possible to pause your subscription.
I am a digital subscriber, but I am being asked to subscribe?
Your subscription gives you full access to unlimited, unrestricted articles. If you are being asked to subscribe when trying to access articles, puzzles, or any other subscriber benefit...
  • Ensure you are logged in. If you are not, please login. If you have forgotten your password, click Forgotten Password.
  • Please also ensure that you are signed in to an account using the same email address as the one you used when you purchased your subscription
  • If you are logged in, go My Account, click on the Subscriptions tab, and check that you have a subscription and that it is current (and not lapsed)
How do I update my credit card details?
To quickly and easily update your credit card details...
  • Go to My Account (and log in if prompted)
  • Go to the 'Subscriptions' tab/section
  • Select the Manage button next to your account and choose 'Update renewal payment method'
  • Select 'Add new' and choose your new method of payment
Once your new method is added, you can choose a default payment method, and remove existing payment methods

Subscription Benefits

What is ‘Reader Rewards’ and how do I access it?
If you are a digital subscriber (or print subscriber via pre-paid vouchers or postal subscription), you get access to our reader rewards. You will have access to hundreds of offers, great deals, discounts, and special offers on the brands you love - all year round. 

Find out more at Reader Rewards.

When you subscribe, you’ll be sent information about how to access. If you have not received this, or just need help...
  • Call us on 0800 731 4900
  • Send us a message by visiting Get in Touch.

Other Questions

Didn’t find the answer you were looking for?

We’re sorry you didn’t find the answer to your question.

Life Subscriptions
General Support